STEAM version blackscreens, GAMEPASS works fine. Tried **almost** everything

[faun]

Hello guys, nice to meet you. I am writting here because I am kind of desperate. I though you guys may have experienced something similar, or maybe this is something that should be escalated to the devs (?)

I bought the (on Windows) steam version of Palworld and I am not able to play the game at all. When the game starts I get a black screen which I do not get past even waiting after 30 min. This screen is a process called Pal in my task manager which has a subprocess called EpicWebHelper that “does not respond”.

I tried every single solution I found from the forums/youtube/reddit, which most say are:

• Updating drivers, cleaning them, installing them from scratch.
• Running the game as adminstrator, steam as administrator, the binary inside the steam folder as adminstrator, etc.
• Installing all C++, visual studio, etc etc. Latest versions
• Running in Compatibility mode Win8 and Win7
• Disable full-screen optimizations

I may have forgotten some of the other things I tried but I CANNOT manage to make this game work with my current setup, which is the following:

• AMD Ryzen 5 3600 (6 core)
• 32 GB RAM DDR4
• A320M-A PRO M2 motherboard
• NVIDIA GeForce GTX TITAN
• 500 GB SSD for win, game is installed in 4TB HDD

The worse part of this is that I bough the XBOX gamepass and I installed that version on this very same computer and it works wonderfully so I am 100% my specs are not the problem because the game runs smoothly and at very high FPS

TLDR: I bought and tried everything to make the STEAM version work but I can’t get pass the black screen at startup whereas the GAMEPASS version runs seamlessly, please send help.